Money-Back Guarantee

If you are not completely satisfied with our product, return the bag and/or the original UPC code (proof of purchase) from the bag, along with your store receipt, to the point of purchase for a full refund in accordance with any applicable store policies.

You may also receive your refund by mailing the original UPC code from the bag and your store receipt (please include your name and full mailing address) to the following address within 90 days of purchase:

Customer Service
By Nature® Pet Foods
2905 North Highway 61
Muscatine, IA 52761